After-Sales Service Policy

Return Policy

30-Day Unconditional Return Service

Thank you for choosing VENTRIS. We are committed to ensuring your satisfaction with our products. We offer a 30-day unconditional return service from the date of purchase. If you’re not entirely happy with your VENTRIS hair dryer, you can return it for a refund.

Return Eligibility

To qualify for a refund, please ensure the following:

• Return the hair dryer with all accessories and gifts. 
• Return them in their original packaging. 
• Provide valid proof of purchase.
• Ensure the hair dryer and accessories are resalable. 

Return Shipping Costs

• For any returns regarding product quality issues, VENTRIS will bear the shipping costs. 
• For any returns regarding other than product quality issues, the buyer should bear the shipping costs. 
• For any returns regarding any reason other than product quality issues, buyers should assume responsibility for any damage or loss incurred in transport.

Refund Process

• Upon receiving and inspecting the returned item, we will process your refund.
• Refunds will be credited to the original method of payment.
• Please allow a certain period for the refund to be reflected in your account.

How to Initiate a Return?

• To initiate a return, please contact us through Amazon’s messaging system to initiate a return request.
• Follow the instructions provided by our team for the return process.

Note

• We reserve the right to refuse a return or refund if the conditions above are not met.
• Specific circumstances may warrant special consideration, and we are committed to ensuring fairness in our return process.